Support
The fastest way to get help is through the concierge in the Sommet app, where the team can see your stay and your bookings. If you do not yet have access, or you would rather email, we are here.
Email us
Email support@sommet.life. One address reaches the team for both the Sommet app and the Sommet Partner app.
We aim to reply within one business day, and sooner during a stay. The concierge team covers the hours of the (Anti)Paros day; a message sent overnight is answered the next morning.
Common questions
- Booking a transfer, table or charter: open the app and ask the concierge, or book directly from the category.
- Payments and refunds: see your itinerary and wallet in the app, or email us. Vendors are paid directly through Stripe; Sommet is not a bank and does not hold your money.
- Deleting your account: follow our account deletion page.
- Listing a venue or driving with Sommet: email us and we will point you to Sommet Partner.
Privacy and terms
See our privacy policy and terms of service.